Challenge
- Built a custom Laravel + Vue.js web application tailored to telemedicine and lab booking workflows.
- Integrated APIs (or secure forms) for booking tests with Thyrocare’s centralized lab, SRL’s regional centres, and other trusted vendors :contentReference[oaicite:1]{index=1}.
- Developed user roles for patients, doctors, and labs—enabling appointment scheduling, test ordering, and status tracking.
- Implemented conditional logic: users could start with an online survey or doctor consult and then automatically get lab test recommendations.
- Enabled home sample pickup scheduling with dynamic slots based on lab partner availability.
- Ensured strong data privacy using encrypted patient records, secure authentication, and GDPR/PIPEDA compliance.
Solution
- Built a custom Laravel + Vue.js web application tailored to telemedicine and lab booking workflows.
- Integrated APIs (or secure forms) for booking tests with Thyrocare’s centralized lab, SRL’s regional centres, and other trusted vendors :contentReference[oaicite:1]{index=1}.
- Developed user roles for patients, doctors, and labs—enabling appointment scheduling, test ordering, and status tracking.
- Implemented conditional logic: users could start with an online survey or doctor consult and then automatically get lab test recommendations.
- Enabled home sample pickup scheduling with dynamic slots based on lab partner availability.
- Ensured strong data privacy using encrypted patient records, secure authentication, and GDPR/PIPEDA compliance.
The Result of Our Work
Key Features
- Doctor–patient chat and video appointment scheduling embedded within the platform.
- Lab search and filter capabilities—by proximity, services, pricing (e.g., Thyrocare’s all-India network) :contentReference[oaicite:2]{index=2}.
- Automated booking confirmation emails, SMS reminders, and digital report delivery.
- Admin dashboard for lab partners to manage orders, logistics, and status updates.
- Zapier integration for CRM sync and marketing automation on results.
- Admin reporting with analytics on teleconsult volume, lab bookings, and user engagement metrics.
Key Results
- Successfully launched an integrated telehealth + lab booking platform within 3 months.
- Enabled users to book from top labs—Thyrocare, SRL Diagnostics, Pathla—securing access to over 1,500+ cities :contentReference[oaicite:3]{index=3}.
- Enhanced user flow: ~70% of teleconsults converted to lab test bookings via conditional prompts.
- Received positive feedback on ease of use, especially from elderly users and caregivers.
- Helped lab partners increase home-sample pickups by 40% in pilot cities thanks to automated slot booking.
- Platform now supports future expansion into doctor referrals, vitamin/treatment subscriptions, and result analytics.
